The Backstage App

Terms of Service

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using
The Backstage Website and/or Application (the “Service”) operated by TBS Pte Ltd
(“Us”, “We”, “Our”).

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    Definitions

    In this document, the following words shall have the following meanings:

    • Application refers to any software on any Platform that’s created and/or owned by the Company downloaded or used by You, named “The Backstage”
    • Account means a unique account created for You to access our Service or parts of our Service.
    • Company (also may be referred to as either “the Company”, “We”, “Us” or “Our”), refers to TBS Pte Ltd, located at Excalibur Centre. 71 Ubi Crescent #08-11, Singapore 408571
    • Cookies refer to the small files that are stored on Your Device containing personal information such as a user identification code, customized preferences, or a record of pages visited
    • Country refers to Singapore
    • Data Controller refers to the Company when GDPR is applicable
    • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
    • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
    • Personal Data means any information relating to an identified or identifiable natural person 
    • Platform refers to any product that Application is developed for use in connection with and/or the digital distribution service in which the Application has been distributed on.
    • Creator refers to any natural or legal person and/or entity that accesses and/or uses the Service to create and publish content on the Service for their Supporters for free and/or as a part of a paid Subscription
    • Supporter refers to natural or legal person and/or entity that accesses and/or uses the Service to purchase Subscription from Creators
    • Subscription refers to a paid membership model in which Supporter pays a certain amount of money to a Creator on a regular basis to support their work
    • Promotions refer to contests, sweepstakes or other promotions offered through the Service.
    • Service refers to the Website and the Application
    • Terms of Service (also referred as “Terms”) mean these Terms of Service that form the entire agreement between You and the Company regarding the use of the Service.
    • Third-party Service Provider refers to any natural or legal person who processes the data on behalf of the Company. Third-party Service Providers are Data Processors when GDPR is applicable
    • Derivative Data (also may be referred to as “Usage Data”) refers to data collected and/or generated automatically as You use the Service.
    • User Content refers to anything that You post or make available through the Service, including but not limited to texts, images, photos, messages and/or videos.
    • Website refers to The Backstage website, accessible from thebackstage.cc
    • You (also may be referred to as “User” or “the User”) refers to any natural or legal person and/or entity that accesses and/or uses the Service. You also refers to the Data Subject when GDPR is applicable

    Conditions of Use

    This Terms of Service Agreement (the “TOS”) is a legally binding agreement that shall govern the relationship between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

    You represent that you are over the age of 13. The Company does not permit those under 13 to use the Service.

    Every time you use the Service, you accept  these Terms and Conditions. These Terms of Service apply to all visitors, users, and others who use the Service. If You disagree with any part of these Terms of Service then You may not use the Service.

    If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Terms, in which case the words “you” and “your” as used in these Terms shall refer to such entity.

     

    Privacy Policy

    Our Privacy Policy (located at: link-to-privacy-policy) discloses Our policies regarding the collection, storage, disclosure, and processing of Your Personal Data as well as Your rights as a data owner. Your use of the Service is also reliant on Your acceptance of Our Privacy Policy. Please read Our Privacy Policy before using the Service.

     

    Accounts

    You need to create an account to use some parts of the Service. If you are an owner of an account on the Service, you are solely responsible for maintaining the confidentiality of your private user details. You are responsible for all activities that occur under your account or password.

    When You create an Account on the Service, the information You will be providing must be accurate and complete. 

    You may not choose a username that’s not lawfully available for use. This means you may not use a name or trademark that’s subject to any rights of another entity other than You, unless You are authorized to do so. You also can’t choose a name that’s offensive or obscene.

    Termination

    If You do not comply with the Terms that’s explained in this document and Our Privacy Policy;  We, without prior notice or liability, may terminate or suspend Your Account, edit or remove User Content that’s linked to Your Account and cancel any In-app Purchases that You have made through Your Account.

    If you wish to terminate Your Account, You might do so through the Website or the Application.

    Platform

    Application is a program that’s developed for use in connection with the following products, neither of which is owned or operated by Us.

    • Android & Google Play Store

    Company offers an Android Application which can be downloaded and installed via Google Play Store. You can learn more about privacy policies and practices for these platforms by reading their respective privacy policies:

    Google’s Privacy Policy: https://policies.google.com/privacy?hl=en-US

    Google Play Terms of Service: https://play.google.com/intl/en_gb/about/play-terms/index.html 

     
    • iOS & App Store
    Company offers an iOS (iPhone and/or iPad) Application which can be downloaded and installed via Apple App Store. You can learn more about privacy policies and practices for these platforms by reading their respective privacy policies: Apple’s Privacy Policy: https://www.apple.com/legal/privacy/en-ww/   

    For Creators

    You may use your Account to start creating and publishing content exclusively for your Supporters.

    Payments

    You acknowledge and agree that all payment processes, including but not limited to billing and transaction, are handled by the third-party service providers and are governed by their own terms and conditions. We use the following third party payment providers:

    • Stripe
    Stripe Services Agreement can be viewed at https://stripe.com/ssa  

    We use Stripe’s Standart Accounts and Direct Charges.That means;

    • You need your own Stripe account to be able to get paid through the Service,
    • Any payment is directly transferred to Your Stripe Account,
    • The fee for Our Service is transferred from Your Stripe Account to Our Stripe Account,
    • Stripe Fees are deduced from Your Stripe Account Balance

    For further information, we encourage You to examine Stripe’s Documentation:

    • On Standard Account: https://stripe.com/docs/connect/accounts 
    • On Direct Charges: https://stripe.com/docs/connect/direct-charges 

    Fees

    There are two types of Fees applied to your Account. First is the Stripe Fees and second is the Service Fee.

     

    Stripe Fees:

    • For every successful payment of below $10 SGD, 5% of the payment amount + $0.10 SGD will apply,
    • For every successful payment of $10 SGD and above, 3.9% / 4.2% + $0.50 SGD will apply for the first month of the Subscription,
    • For every successful payment of  $10 SGD and above, 3.4% of the payment amount + $0.50 SGD will apply after the first month of the subscription for the rest of the subscription period,
    • If a User unsubscribes and then re-subscribes for a Subscription fee of $11 SGD and/or above, it will be billed as “first month” of their subscription and appropriate fees will apply,
    • If the presentment currency is non-SGD/USD, an additional 2% conversion fee will apply

    Service Fee:

    • For every successful payment, 5%  of the payment amount will be charged from Your Account as Our Service Fee.

    We reserve the right to change the applicable fees at any time. without prior notice or liability.

    Tax

    In terms of Taxing, You are responsible for reporting any income that You receive through the Service. We may also be responsible to pay additional taxes depending on the location in which the payment is made. In those cases, tax amount will be added to the Subscription amount that You will be charging Your Supporters.

    Restrictions

    In case of violation of these Terms, we may prevent Your Account from charging Your Supporters without prior notice or liability.

    For Supporters

    Subscription model

    By purchasing Subscription from a Creator, You support them by paying a monthly subscription payment. You may cancel your Subscription at any time. Terminating a Subscription will go into effect in the subsequent payment term. 

    The creator might provide exclusive contents and perks in exchange for Your support. We are in no way responsible for the quality or the availability of such content or perks. We do not guarantee the validity of any Creator’s claims or promises. 

    Creators might block you from supporting them. We are not required to allow you to support any particular Creator.

    Payments and Billing

    You acknowledge and agree that all payment processes, including but not limited to billing and transaction, are handled by the third-party service providers and are governed by their own terms and conditions. We use the following third party payment providers:

    Stripe

    Stripe Services Agreement can be viewed at https://stripe.com/ssa

    Billing process is also automatically handled by our payment processor Stripe. You may learn more about how Stripe handles Billing by visiting their Billing documentation: https://support.stripe.com/topics/billing

    Tax

    We may be responsible to pay taxes depending on Your or the Creator’s location. In those cases, the tax amount will be added to the Subscription payment amount that You will be charged.

    Refunds

    Subscription payments cannot be refunded. We cannot be held responsible for any unkept promises made by the Creator in exchange for Your Subscription. 

    Content on the Service

    You are solely responsible for all your User Content. You represent and warrant that you have (and will have) all rights that are necessary to grant us the license rights in your User Content under these Terms. You represent and warrant that neither your User Content, nor your use and provision of your User Content to be made available through the Services, nor any use of your User Content by Company on or through the Services will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

    You agree not to post, upload, publish, submit or transmit any User Content that: 

    • infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; 
    • violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; 
    • is fraudulent, false, misleading or deceptive; 
    • is defamatory, obscene, pornographic, vulgar or offensive;
    • promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; 
    • is violent or threatening or promotes violence or actions that are threatening to any person or entity; 
    • promotes illegal or harmful activities or substances.

    We reserve the right to not to accept or publish any User Content. We also reserve the right to remove any User Content that violates these Terms.

    We do not claim any ownership rights in any User Content. However, by making any User Content available through the Services you hereby grant to Company, its licensors, and their affiliates a non-exclusive, transferable, perpetual, irrevocable, worldwide, royalty-free, fully paid-up license, with the right to sublicense, to use, host, store, copy, communicate, modify, create derivative works based upon, distribute, publish, publicly display, and publicly perform your User Content in connection with Company, its licensors, and their affiliate providing, operating, securing, and improving their services.

    Copyright

    The Service and its original content, features and functionality are and will remain the exclusive property of the Company and its licensors.

    The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

    Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

    Third Party Websites

    Website and/or Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Website and/or the Application, any information you provide to these third parties is not covered by Our Privacy Policy, and we cannot guarantee the safety and privacy of your information. You acknowledge that We are not responsible for any damage that might be caused by the visit or use of any third party websites, applications or services.

    We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Website and/or the Application.We advise you to inform yourself of the privacy policies and practices of the third party responsible for that website and/or application. 

    No Warranties

    The Service is provided to You “AS IS” and “AS AVAILABLE”, with all faults, and Company express no representations or warranties, of any kind related to the Service or the materials contained on the Service. Also, nothing contained on the Service shall be interpreted as advising you.

    Limitation of Liability

    IN NO EVENT SHALL COMPANY, NOR ANY OF ITS OFFICERS, DIRECTORS AND EMPLOYEES, SHALL BE HELD LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

    IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY, OR ANY OF ITS OFFICERS, DIRECTORS AND EMPLOYEES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT WE HAVE EARNED THROUGH YOUR USE OF THE SERVICE, IF ANY, IN THE PAST SIX MONTHS.

     

    Indemnity

    If Your use of the Service causes any losses or liabilities, including legal fees, You will indemnify Us from all losses and liabilities.

     

    Applicable Law

    By visiting this website, you agree that the laws of Singapore, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between the Company and You, or its business partners and associates.

    Your use of the Application may also be subject to other local, state, national, or international laws.

     

    Disputes

    If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

    Any dispute related in any way to Your use of the Service shall be arbitrated by state or federal court in Singapore and you consent to exclusive jurisdiction and venue of such courts.

    Changes To These Terms of Service

    We reserve the right to make changes to this document at any time.

    We will notify you via email in case of any major changes to this document. You will receive a notice before any major changes take effect.

    Contact Us

    If you have any questions about this Privacy Policy, You can contact us:

    • By email: info@thebackstage.cc
    • By mail: 71 Ubi Crescent #08-11, Singapore 408571