The Backstage App

Privacy Policy

This Privacy Policy discloses Our policies regarding the collection, storage, disclosure, and
processing of Your Personal Data as well as Your rights as a data owner. This Privacy
Policy applies to personal data collected through the Website, the Application,
or, as described below, by any other means of using the Service.

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    Definitions

    In this document, the following words shall have the following meanings:

    • Application refers to any software on any Platform that’s created and/or owned by the Company downloaded or used by You, named “The Backstage”
    • Company (also may be referred to as either “the Company”, “We”, “Us” or “Our”), refers to TBS Pte Ltd, located at Excalibur Centre. 71 Ubi Crescent #08-11, Singapore 408571
    • Cookies refer to the small files that are stored on Your Device containing personal information such as a user identification code, customized preferences, or a record of pages visited
    • Country refers to Singapore
    • Data Controller refers to the Company when GDPR is applicable
    • Personal Data means any information relating to an identified or identifiable natural person 
    • Platform refers to any product that Application is developed for use in connection with and/or the digital distribution service in which the Application has been distributed on.
    • Service refers to the Website and the Application
    • Third-party Service Provider refers to any natural or legal person who processes the data on behalf of the Company. Third-party Service Providers are Data Processors when GDPR is applicable
    • Derivative Data (also may be referred to as “Usage Data”) refers to data collected and/or generated automatically as You use the Service.
    • Website refers to The Backstage website, accessible from thebackstage.cc
    • You (also may be referred to as “User” or “the User”) refers to any natural or legal person and/or entity that accesses and/or uses the Service. You also refers to the Data Subject when GDPR is applicable

    Types Of Data Collected

    We collect the following information to provide you with the Service.

    Personal Data

    When you choose to sign up to the Service, use the Service or participate in various activities related to the Service; personally identifiable information will be collected and stored. Personally identifiable information may include, but is not limited to:

    • Your name 
    • Email address 
    • Device information
    • Telephone number 
    • Profile picture
    • Demographic information such as your age (DOB), gender, hometown, and interests

    Derivative Data

    Derivative data, or Usage Data, is the type of data that’s collected automatically when you access the Service. Derivative data may include, but is not limited to:

    • Your IP address
    • Your browser type
    • Your operating system 
    • Your access times
    • The pages you have viewed directly before and after accessing the Service
    • Your device name and type
    • Your phone number
    • Your country
    • Your interactions with the Application, the Website and/or the other users

    Financial Data

    We may collect Financial data, when you purchase, order, return or exchange via the Service. Financial data may include, but is not limited to:

    • Valid credit card number 
    • Card brand
    • Expiration date

    We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor or the Platform.

    Data From Social Networks

    We allow You to create an account and/or connect your existing account to the Service via the following third party social networks:

    • Google
    • Apple

    If you choose to register through or otherwise grant us access to any of these social networks, personal information from these networks will be collected and processed by Us. Personal information connected through third party social media providers may include, but is not limited to:

    • Your name
    • Your social network username
    • Location
    • Gender
    • Birth date
    • Email address
    • Profile picture 
    • Public data for contacts

    Mobile Device Information

    If you use Our mobile Application, the following information may be collected and processed by The Company:

    • Geo-Location Information

    We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

    • Mobile Device Access

    We may request access or permission to certain features from your mobile device, including your mobile device’s calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

    • Mobile Device Data 

    We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.

    • Push Notifications

    We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

     

    Use of Your Personal Data

    We may use the information that’s collected and processed to:

    • Administer sweepstakes, promotions, and contests,
    • Assist law enforcement and respond to subpoena,
    • Compile anonymous statistical data and analysis for use internally or with third parties,
    • Create and manage your account,
    • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Service to you,
    • Email you regarding your account and/or order,
    • Enable user-to-user communications,
    • Fulfill and manage purchases, orders, payments, and other transactions related to the Service,
    • Generate a personal profile about you to make future visits to the Service more personalized,
    • Increase the efficiency and operation of the Service,
    • Monitor and analyze usage and trends to improve your experience with the Service,
    • Notify you of updates to the Service,
    • Offer new products, services, and/or recommendations to you,
    • Perform other business activities as needed,
    • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity,
    • Process payments and refunds,
    • Request feedback and contact you about your use of the Service,
    • Resolve disputes and troubleshoot problems,
    • Respond to product and customer service request,
    • Send you a newsletter,
    • Solicit support for the Service

    Retention of Your Personal Data

    We will retain and use Your Personal Data to comply with legal obligations, resolve disputes, and enforce Our legal agreements and policies.

     

    Transfer of Your Personal Data

    Your personal data is stored and processed at Our offices and in any other location where the processors are located, including the third party service providers. This means your personal data may be transferred to servers outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction. By agreeing to this privacy policy, you also agree to the aforementioned transfer of your personal data.

     

    Disclosure of Your Personal Data

    We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

    Interactions with Other Users

    If you interact with other users of the Service, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

    Legal Obligations or to Protect Rights 

    If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

    Business Transactions

    If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.

    Third Party Service Providers

    We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

    Third Party Service Providers

    Platform

    Android & Google Play Store

    Company offers an Android Application which can be downloaded and installed via Google Play Store. You can learn more about privacy policies and practices for these platforms by reading their respective privacy policies:

    • Google’s Privacy Policy: https://policies.google.com/privacy?hl=en-US

    HUAWEI AppGallery

    Company offers an Android Application which can be downloaded and installed via HUAWEI AppGallery. You can learn more about privacy policies and practices for this platform by reading their privacy policy:

    • Huawei’s Privacy Policy: https://consumer.huawei.com/en/privacy/privacy-policy/ 

     iOS & App Store

    Company offers an iOS (iPhone and/or iPad) Application which can be downloaded and installed via Apple App Store. You can learn more about privacy policies and practices for these platforms by reading their respective privacy policies:

    • Apple’s Privacy Policy: https://www.apple.com/legal/privacy/en-ww/

    Analytics

    Google Analytics

    The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

    For further information, you can access Google’s Privacy Policy here: https://policies.google.com/privacy

    If you’re unhappy with the idea of sharing the fact you visited our sites (and any other sites) with Google,you can install the official browser plugin for blocking Google Analytics here: https://tools.google.com/dlpage/gaoptout

     

    Firebase

    Firebase is an analytics service provided by Google Inc.

    You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy

    We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245

    For more information on what type of information Firebase collects, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

     

    Cloud Services

    Firebase

    Firebase is a backend-as-a-service tool provided by Google, Inc. We use Firebase for  authentication, data and file storage and/or processing, hosting, analytics, and performance improvements purposes. 

    You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy

     

    We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245

    For more information on what type of information Firebase collects, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

     

    Voice and Video Chat

    Agora

    Company uses Agora to provide real time voice and video chat features in the Service. This means Your data can be transferred to and processed by Agora.

    For more information on Agora’s Privacy Policy, you may visit their website: https://www.agora.io/en/privacy-policy/ 

     

    Payment

    Stripe

    Company uses Stripe to process Your payments. This means your payment information is transferred to Stripe and processed by them. 

    For more information on what type of information Stripe collects, please visit their privacy policy: https://stripe.com/us/privacy 

     

    Cookies

    There are two types of cookies:

    _tccl_visit

    • It is essential.
    • It is provided by The Backstage.
    • Purpose of this cookie is hosting and analytics.
    • Expiration period of this cookie is 30 minutes.

    _tccl_visitor

    • It is essential.
    • It is provided by The Backstage.
    • Purpose of this cookie is hosting and analytics.
    • Expiration period of this cookie is 1 year.

    Third Party Websites

    Website and/or Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Website and/or the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We advise you to inform yourself of the privacy policies and practices of the third party responsible for that website and/or application. 

    We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Website and/or the Application

    Security Of Your Personal Data

    We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

    GDPR

    Lawful Basis For Processing

    We rely on consent, performance of a contract, legal obligations, vital interests, public interests and legitimate interests as the lawful basis on which We collect and use your personal data.

    Your Rights As A Data Subject

    • Your Right To Access

    You have the right to request The Company for copies of your personal data. We may charge you a small fee for this service.

    • Your Right To Rectification

    You have the right to request that The Company correct any information you believe is inaccurate. You also have the right to request The Company to complete the information you believe is incomplete.

    • Your Right To Restriction Of Processing

    You have the right to request that The Company restrict the processing of your personal data, under certain conditions.

    • Your Right To Object

    You have the right to object to The Company’s processing of your personal data if the other conditions of Article 21 of GDPR are met.

    • Your Right To Be Forgotten

    You have the right to request that The Company erase your personal data, under certain conditions.

     

    • Your Right To Data Portability

    You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

     

    CCPA

    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from Us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

    If you are under 18 years of age, reside in California, and have a registered account with the Service, you have the right to request removal of unwanted data that you publicly post on the Service. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Service, but please be aware that the data may not be completely or comprehensively removed from our systems.

    Changes To This Policy

    We reserve the right to make changes to this privacy policy at any time.

    We will notify you via email in case of any major changes to this privacy policy and/or if we wish to process your data for other purposes that are not detailed in this policy. You will receive the aforementioned notice before any changes take effect.

    Contact Us

    If you have any questions about this Privacy Policy, You can contact us:

    • By email: info@thebackstage.cc
    • By mail: 71 Ubi Crescent #08-11, Singapore 408571